What the diagnostic reviews
- Charger and connector availability.
- Energy delivered, sessions, and utilisation by time band.
- Planned versus actual vehicle charging.
- Queue time, missed departures, and exceptions.
- Fault detection, escalation, response, and recurrence.
- Preventive maintenance and critical spares.
- Payment, tariff, revenue, and settlement reconciliation.
- Demand charges, peak management, and charging schedules.
- Driver and staff SOP compliance.
- Owner, CPO, OEM, contractor, and DISCOM responsibility matrix.
What you receive
- An operating baseline — measured, not assumed.
- Daily and weekly dashboard.
- SOP and escalation matrix.
- Top recurring loss and downtime causes.
- 30/60/90-day corrective-action plan.
- Management review pack.
Where this fits in the ladder
For new builds, first-90-day tracking is part of the launch and CPO advisory step (from ₹99,999 on pricing). For an already-operating fleet or depot, the operations diagnostic is scoped on its own after a short review of your data — we quote only when a paid review would genuinely help.